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Shopping Terms & Conditions

The following are the Shopping Terms & Conditions
of Popet Pty Ltd.

These terms and conditions apply to purchases made on this website from Popet Pty Ltd, ABN 71 106 087 889.

Orders and Delivery

All orders placed through this website are subject to confirmation and acceptance by Popet Pty Ltd. Popet Pty Ltd or its agent will provide products or access to the products you order as per the details you provide in your order.

Prices and Payment

For each online order, you must pay the applicable price (as indicated in Australian dollars [A$]) for the relevant goods confirmed by Popet Pty Ltd and specified on the website at that time.

Payment must be cleared before the products are made available to you.

All credit card information provided to the eWay and PayPal gateways is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet.

Purchases Outside of Australia

By selecting a Region outside of Australia during the Checkout process, you are declaring that you are not in Australia at this time and you will not be making use of this purchase in Australia.


Popet Pty Ltd will comply with its Privacy Policy. Popet Pty Ltd will not reveal your personal information to external organisations except for the purposes of fulfilling your order.


Any liability of Popet Pty Ltd in connection with products or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Popet Pty Ltd be limited to: in relation to the products or service, the replacement of the products or service or the supply of equivalent product or service.

Changes to Terms

Each order is governed by the terms and conditions current when the order is placed. Popet Pty Ltd may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order. Prices and availability are subject to change without notice.

Typographical, product description, pricing, images and other errors are subject to correction, even after orders and/or payment are accepted.

Applicable Law

All purchases under this website and these terms and conditions are subject to the laws of New South Wales, Australia.

Refund Policy

We are so confident that our eBooks will help your child learn and grow that we provide a “try before you buy” sample of each product. Please take the time to review and try the samples because we do not normally give refunds if you simply change your mind or make a wrong decision.

This Refunds Policy forms part of, and is to be read in conjunction with, the Popet Pty Ltd Terms and Conditions of Purchase. Nothing in this Refunds Policy excludes, or purports to exclude, any warranties or conditions expressed or implied by the Trade Practices Act 1974 (Commonwealth) or any other applicable legislation, that cannot be (or have not been) excluded by agreement. This Refunds Policy must be read subject to such warranties and conditions, and all references in this Refunds Policy to “statute” refer to statutory provisions that cannot be (or have not been) excluded by agreement.

All products or services to be refunded, whether defective or not, will require a Refund Authorisation Number before they can be processed. To obtain a Refund Authorisation Number, please send an e-mail to customer.care@popet.com.au containing the following information (contained in your original order confirmation):

  • Name, e-mail address and contact details of original purchaser
  • Our reference number
  • Internet Code of product to be refunded
  • Product title or description
  • Date on order confirmation
  • Reason for refund
  • Your name and contact details

For your security, all refunds will be made either by cheque, or by applying a credit against the credit card used for the original purchase. The actual method of refund will depend upon the payment method used for the original purchase.

In some circumstances, we may elect that a replacement product or service is sufficient remedy instead of a full refund. This election will be at our sole discretion, but will only occur after consultation with you and in accordance with relevant warranties, other contracts and statutes. If we elect to have a product or service substituted, we will do this at our cost and send the product or provide access to the product (or its substitute) to you promptly.

Please note that events such as wilful damage, misuse or unauthorised tampering with a product or service may prevent a product or service being accepted for refund.

Popet Pty Ltd agreeing to the refund or exchange of a product or service is conditional on your acceptance to destroy any copy or copies you may have made (electronic or otherwise) of any copyrighted material that was provided to you, or you were given access to.

In the event that you receive a product  or access to a product that appears to have been corrupted during download from Popet Pty Ltd to you, you should notify our Customer Service staff immediately by email at customer.care@popet.com.au.

In the event that you receive a product or access to a product that is different to the one ordered, you should notify our Customer Service staff immediately by email at customer.care@popet.com.au.

If you still have questions after reading our Refund Policy, please do not hesitate to contact us by e-mail at customer.care@popet.com.au.

Popet Pty Ltd may, at its sole option, revise any part of this Refund Policy from time to time without notice.


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